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Common Challenges for Providers

Discussing gun ownership, gun storage, and gun violence with patients can be a complex and sensitive issue for medical providers, many of whom may have concerns around offending patients and feeling inequipped to engage. However, by preparing in advance and approaching these conversations with a focus on respect, patient safety, and privacy, medical providers can navigate these conversations more effectively.

This guide outlines common challenges faced when discussing firearm safety and provides practical solutions to overcome them. By incorporating these strategies into routine practice, providers can enhance patient safety and promote responsible gun ownership while maintaining a supportive and respectful healthcare environment.

This is an excerpt from "How to Talk to Patients About Gun Access and Safety." Access the full resource guide using the button below. 

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FEAR OF OFFENDING PATIENTS

  • Challenge

    Medical providers often worry that discussing gun ownership or storage might offend patients or be perceived as overstepping boundaries.

  • Situation

    The patient seems offended or uncomfortable by the discussion. 

  • Action

    Acknowledge the patient’s feelings and reassure them that the goal is their safety and well-being, not a judgment on their decision to own a firearm. If needed, redirect the conversation back to the context of overall health and safety. Reframe the discussion as part of standard care practices, similar to advice on smoking, alcohol consumption, or seatbelt use.

Insufficient Training or Knowledge

  • Challenge

    Many providers feel they lack the necessary training to discuss firearm safety effectively.

  • Situation

    You feel unprepared or lack sufficient knowledge to address specific concerns.

  • Action

    If you encounter a question or issue outside your expertise, acknowledge it honestly and offer to find more information. Follow up with additional resources or refer the patient to a knowledgeable colleague. Use available resources like the “This Is Our Lane” playbook for guidance. You can also use a variety of online resources to educate yourself on biometric safes, trigger locks, gun locks, and overall firearm safety. Many are sponsored by law enforcement agencies.

Patient Privacy Concerns or Resistance

  • Challenge

    Patients may be hesitant to disclose information about gun ownership due to privacy concerns, may resist discussing gun safety, or deny the need for safe storage practices.

  • Situation

    The patient is hesitant to share information or resists the discussion.

  • Action

    Reiterate the confidentiality of the conversation and explain the purpose of the discussion is to enhance safety, not to question their rights or place judgment on their decisions. Offer evidence-based information, including take-away materials like a pamphlet, to address concerns and highlight the importance of safe gun storage. Provide reassurance and let the patient know that their safety is your primary concern. If appropriate, you can also offer to not document the conversation in their medical record.

Cultural Sensitivity

  • Challenge

    Patients from diverse cultural backgrounds may have varying attitudes towards guns and gun ownership.

  • Situation

    Cultural differences affect the patient’s response or engagement in the conversation.

  • Action

    Show respect for the patient’s cultural background and adapt your approach as needed. Seek to understand their perspective and tailor your advice to be culturally relevant and sensitive. Engage in active listening and be open to learning about different attitudes toward gun ownership.

Lack of Time

  • Challenge

    Time constraints during medical visits make it difficult to add another topic to discuss.

  • Situation

    The conversation is cut short due to time limitations.

  • Action

    Prioritize key points and use a structured approach, such as a checklist, to ensure essential information is conveyed efficiently. If necessary, offer to continue the discussion at a follow-up appointment or provide written materials for the patient to review later.

Lack of Resources for Patients

  • Challenge

    Even when patients are open to the discussion, they may lack access to resources for safe gun storage.

  • Situation

    The patient lacks access to resources for safe gun storage.

  • Action

    Provide information about local and national resources that offer free or discounted gun locks and safes. When possible, share printed materials or online links for easy access; many have been provided within this guide. If immediate resources are unavailable, make a note to follow up with the patient and connect them with appropriate community organizations.

Patient Shuts Down the Conversation

  • Challenge

    Some patients may completely shut down the conversation when the topic of gun ownership or gun safety is introduced.

  • Situation

    The patient refuses to engage in the discussion, becomes defensive, or abruptly changes the subject.

  • Action

    Respect the patient’s boundaries and acknowledge their right to disengage. If the patient appears uncomfortable or unwilling to continue, gently explain that the discussion is intended to ensure their safety and the safety of those around them, and that you are available to revisit the topic at a later time if they wish. Consider providing them with written materials or resources they can review privately, and reassure them that their concerns and preferences are respected. If appropriate, follow up at a future visit to see if they’re open to discussing the issue when they feel more comfortable.

  • How to Talk to Patients About Gun Access and Safety

    Get the full resource guide with information to aid you in discussions and firearm safety and access. The guide includes research-based best practices, examples of scenarios you may encounter, and educational resources to share with your patients.

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  • Common Challenges for Providers

    Download the "Common Challenges for Providers" PDF. 

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